Returns & Exchanges
At DMT Cycling, we are committed to ensuring your performance gear fits perfectly; if you are not satisfied with your purchase, you can return or exchange items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Gear
Place the unused cycling shoes or apparel back into their original packaging, ensuring all tags are attached and the products are in brand-new condition.
Ship the Package
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Refund Processing
Once our warehouse inspects the returned items, we will issue a full refund to your original payment method or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing